I felt compelled to condition which i can now not fly along with you, while you proceed to deal with persons with no regard. The latest, the service Pet dog situation. What exactly is Erroneous with the instruction? Whichever it can be, I can not fly which has a company that cannot properly teach its staff. Excellent bye!
My partner and I had flight reservations for right now (March 15, 2014) and after a routine coronary heart scan on Wednesday of the week, he was diagnosed with a significant heart challenge. On Friday, March fourteen, 2014 he experienced to have a coronary heart catherization and it absolutely was unachievable for us to go on our holiday. I termed American Airlines Buyer Service and was nicely informed “difficult luck”.
Hi，I planned to request questions on bring a cat with the U.S. to China, so I called your Chinese service. The lady called Annie picked my cellphone. I questioned my question and she or he stated ” there isn't a way” I explained someone advised me it is feasible. She explained ” They can be lying” she did not give me any rationalization. I decided to simply call all over again, A different girl answered my simply call.
I didn't have any luggage to check! Why does AA Shopper Service continue to lie about good reasons which the flight was overbooked? The ticket agent advised me the flight was overbooked.
I have also published about my baggage staying scraped up and broken…. I feel as If I am because of some compensation, plus a refund of $fifty for my travel…. I'm a client lady, but I do hope a person contacts me shortly concerning this….
I am emailing this remark to you to ensure that AA may superior have the ability to inspire workers to get additional courteous when matters go Erroneous.Shopper service may make this type of distinction for those using your service.
I am a one hundred pc disabled veteran who may have saved her funds for about 16 months paying within a family vacation club to go on the cruise from PR round trip into the Caribbean with my son who I wont be seeing for years thanks to a job he chose to consider. I purchased a plane reservation when US Airways was in business but a person inside the company set it nearly choose my flights also to steal my dollars. They switched it out to American Airlines Nonetheless they modified the 6 digit report locator 3 instances. It mustn't have modified but only twice and they moved it from NYC to PHL. They did this because the person who ruined my cruise is from PHL. Bronwyn Westraad is supposedly an staff of Disney Cruise Line and he or she provides a mobile phone. She lied to everyone and mentioned that I had a conversation with her. I just informed her on voice mail to call me because anyone mentioned which they have been cancelling my cruise. they gave no purpose. I am fifty five yrs previous and I have a fixed earnings. They canceled my cruise without a explanation. They didn’t like that I discussed that it absolutely was also dangerous to try and arrive at Grenada on one/twelve leaving on 1/10 you would have to head to quickly therefore you cant get it done Hence the captain looked at the mapping I Obtain given that they changed the itinerary so which the ship goes to Barbados 1st and after that to Grenada.
First off, major many thanks and shout out for your Cust Svc rep Laura. She's very friendly and was equipped to deal with my issue rapidly. You ought to experience very fortuitous to acquire her being an personnel.
Very last, let me clarify that when you inquired about an impending or current journey, we inquire that you contact our Reservations staff members, who can be obtained 24 hours every day and can be in a greater place to reply questions on your journey. Within the U.S., the toll-free of charge range is
even now very little on flight 1583. Tend not to realize important source not enough conversation. Am now knowing I'm unlikely to produce connection in Miami at 10am
Excellent afternoon This can be my next knowledge with AA. The same time previous I went thru exactly the same condition with my baggage.
I won't ever be use AA once again!! I booked a flight for me and my son to join our relatives on holiday. Extended Tale short anything came up and we have been unable to go at this time. I named your company with over a weeks recognize. Canceled the struggle with cellphone rep John; who was very well mannered. He didn't say anything about the amount of demand I might be manifest for canceling the flight. I identified as back again to ask about the cost and I was explained to that I can be charge $200 by AA Homepage and $fifty within the supply I utilized to book the flight for each person. That I might have a $15 credit score per particular person… I asked to talk to her supervisor and Michelle Morgan was the person I upcoming talked to. She was no assistance, I requested to speak to her supervisor and he or she stated that there was no-one higher than her. I told her that I was absolutely sure that there was an individual earlier mentioned her. Ultimately she stated that I could drop by The shopper relations web-site. All over again I questioned her twice for her supervisor’s title and she replied consumer relations. I yet again advised her I wished the identify of her direct supervisor, the person that she noted to…the title presented was Jalia Elisidi .
Flt 1999 empty leg charter Seattle from FLL on11-22-15 was a large number. Was delayed for the reason that all baggage wasn't loaded due to the rain,then the baggage was loaded improperly, we taxied back again for the terminal, mounted the luggage after which we would have liked gasoline considering that we have been delayed. We waited for someone to return to unlock the gasoline tank(that technique) for at least forty mins.
I'm one million member and usually take pleasure in traveling on AA,but U.S. Air is no superior. The staff is very impolite